Responsable De Contact Center

mejor Perfil con capacidad de toma de decisiones. Capacidad Analítica y estudios de KPI. CTI (Genesys + Presence + etc…). CRM... and consumer finance) and B2C / B2B (web an call centre). Insurance groups like Helvetia and GNP Seguros also support...

Lugar: Ciudad de México | 29/11/2024 18:11:04 PM | Salario: S/. No Especificado | Empresa: Insurama

Spec: Telephony specialist

(SIP Trunking, PSTN, Google CCAI, Salesforce CTI) into the contact center infrastructure. Work closely with internal teams... transition phase. Design and optimize telephony solutions that support high-volume contact centers, ensuring efficient call...

Lugar: México - Estados Unidos | 02/01/2025 21:01:54 PM | Salario: S/. No Especificado | Empresa: Innova Solutions

Incident Manager

our standards to new heights. As the owner and driver of the Quality Call Process, you will ensure that our customer interactions... are of the highest quality. Through meticulous call monitoring and insightful feedback, you will empower our team to consistently...

Lugar: Ciudad de México | 13/12/2024 18:12:36 PM | Salario: S/. No Especificado | Empresa: Kyndryl

Tech Quality Specialist

our standards to new heights. As the owner and driver of the Quality Call Process, you will ensure that our customer interactions... are of the highest quality. Through meticulous call monitoring and insightful feedback, you will empower our team to consistently...

Lugar: Ciudad de México | 13/12/2024 18:12:17 PM | Salario: S/. No Especificado | Empresa: Kyndryl
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