Azure Virtual Desktop (AVD) Support Analyst
This role may be filled at different levels depending on experience. Some team members will focus on ticket resolution...
This role may be filled at different levels depending on experience. Some team members will focus on ticket resolution...
selling high-ticket coaching or programs Consistently setting 3+ qualified outbound meetings per day Experience driving... & Culture Match - Think Bigger: A final chat with Ashley (Head of Growth / High-Ticket). We’ll align on ambition, standards...
, and ServiceNow. Maintain logs of known issues and documented action steps. Incident & Ticket Handling Triage production and NPE...
on ticket remediation and ensure remediation is complete Conduct an ongoing security awareness program for NTT DATA personnel...
environment. Success Metrics (KPIs) * Response & Resolution Time: Maintaining industry-leading speeds for ticket resolution...
on ticket remediation and ensure remediation is complete Conduct an ongoing security awareness program for NTT DATA personnel...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
on Ariba. Attend Ariba technical issues requests, create a Solman ticket for the issue and monitor completion. Providing...
with support teams on application / software-machinery troubleshooting. Operational owner of ticket resolution and communication...
by demonstrating speed, accuracy, and effective ticket management. Work closely with internal technical and commercial teams, ensuring... Advanced MS Office;experience with client ticket management (Zendesk, Salesforce, Jira, etc.) Knowledge of SaaS applications...