Technical Support Engineer
and NFR´s to L3 and development. · Ensure clear and courteous communication with the customer until ticket closure...
and NFR´s to L3 and development. · Ensure clear and courteous communication with the customer until ticket closure...
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
-quality leads 🚀 Plan and manage 2x/month high-ticket webinars - from finding guests to building funnels to managing the post...
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
on connectors, APIs or automation (e.g. Git-based flows). Experience with Jira (or similar) for workflow and ticket management...
solutions/results about incidents/demand in the ticket management system Provides either remote (phone, remote-control...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
hardware and configuring software to maintain operating systems. Use of Ticket systems and Basic Knowledge in ITIL procedures...
systems. Use of Ticket systems and Basic Knowledge in ITIL procedures. Analyze and provide IT solutions to frequently...