Engineer ServiceNow ITOM/ITAM/SACM-CMDB
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
solutions/results about incidents/demand in the ticket management system Provides either remote (phone, remote-control...
on connectors, APIs or automation (e.g. Git-based flows). Experience with Jira (or similar) for workflow and ticket management...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
hardware and configuring software to maintain operating systems. Use of Ticket systems and Basic Knowledge in ITIL procedures...
systems. Use of Ticket systems and Basic Knowledge in ITIL procedures. Analyze and provide IT solutions to frequently...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
that all problems are recorded in the ServiceNow trouble ticket system Ensures that all Airport or Amadeus documentation... of monthly ticket reports for correct troubleshooting and resolution content Follows up with other Amadeus staff on outstanding...
a critical role in the delivery of superior employee satisfaction with employee problem escalation and ADP Contact Center ticket...