in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
on connectors, APIs or automation (e.g. Git-based flows). Experience with Jira (or similar) for workflow and ticket management...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
solutions/results about incidents/demand in the ticket management system Provides either remote (phone, remote-control...
Complete plant network ticket requests Maintain IP addresses and DDI entries Manage assigned network projects Manage...
hardware and configuring software to maintain operating systems. Use of Ticket systems and Basic Knowledge in ITIL procedures...
systems. Use of Ticket systems and Basic Knowledge in ITIL procedures. Analyze and provide IT solutions to frequently...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
updates professionally Escalate advanced issues to senior telecom engineers when appropriate Maintain ticket SLAs with clear...
pain points Maintain a consistently high standard of ticket quality, accuracy, and documentation Follow established...