Noc Engineer
with monitoring tools and ticket systems. - Basic knowledge of AWS and SQL. - Knowledge of incidents, problems and change management...
with monitoring tools and ticket systems. - Basic knowledge of AWS and SQL. - Knowledge of incidents, problems and change management...
. Perform ticket reviews to ensure the work of other employees is of a professional standard, meets functional requirements...
problems related to hardware, software, networks, printers, user accounts and any other possible technical issue. Ticket...
" guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets...
& Responsibilities: - Provide 2nd level support to the business departments on SAP Modules MM and TM thought ticket tool. Basic...
, etc.)* Ticket logging. Final user interaction. Conduct corrective and preventive maintenance* Handle site information management...
fixes and enhancements. - Ability to distinguish when a fix should be pushed back as per the ticket's specifications versus... when to pass a fix and open a new ticket for similar but ultimately unrelated behaviors. - Strong knowledge...
materials ticket, following up on short purchases, to define the real time in which the materials can impact a line stoppage...
. - Collaborating with distributed engineering teams. - Ticket Tracking (JIRA, Trello, etc) - Development Automation tools - Systems...
. - Handle ticket escalations from the Help Desk - Monitor and respond to alerts for system outages, backup jobs, performance...