applications experience and related technical knowledge--for example, SQL queries/scripting, MS Office, Ticket Management Systems...
on ticket resolution and HR system transactions with clear SLAs, quality checks, and opportunities to optimize and automate... services or similar administrative roles. - Advanced English;Spanish required. Portuguese for ticket handling is desirable...
updates on ticket status and next steps, ensuring visibility into where they are in the process. Proactively communicate...
and another with their invoice.A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service...
systems. Use of Ticket systems and Basic Knowledge in ITIL procedures. Analyze and provide IT solutions to frequently...
, workflows, and documentation across all jurisdictions. Establish KPIs (e.g. payroll accuracy, on-time processing, ticket...
. - Documents all pertinent end user information and nature of problem or issues, records the information in an online ticket...
Job Title: High-Ticket Sales ProfessionalAbout the RoleWe are a U.S. immigration law firm serving clients worldwide....We are seeking a fluent-English, high-ticket sales closer to convert qualified inbound leads into retainer clients for our legal...
in ticket processes and provides coaching for other Technicians when workflow deficiencies are identified. - Has deep...
ticket follow up and escalation - Manage technical relationship with vendors, execute escalation procedures...