It Digital Workplace Support Technician
* User administration and AD Tasks. Processing and taking ownership of tickets from customers, be able to reassign ticket...
* User administration and AD Tasks. Processing and taking ownership of tickets from customers, be able to reassign ticket...
ticket. - Managing network ports and assist with all consumable capacities. (cables, labels, rail kits, Trks, patch panels...) with an approved ticket. - Process of Re-labels tapes for the infrastructure Net-backup when it is requested with an approved CHG...
Office, Ticket Management Systems, resolution of browser issues, etc.) Bachelor's degree in related field Thrive...
: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket or route the ticket...
that all problems are recorded in the ServiceNow trouble ticket system Ensures that all Airport or Amadeus documentation... of monthly ticket reports for correct troubleshooting and resolution content Follows up with other Amadeus staff on outstanding...
: Resolve Level 2 POC ticket queries within defined SLAs using the Colgate Palmolive Request System (Creatio/CPRS). Efficiently...
calls, email, or ticket inquiries and troubleshooting and managing relatively simple hardware, software or network problems...
. What Makes You a Perfect Fit: Experience: Proven experience in sales, ideally within high-ticket, luxury, or client-facing...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
Strategy: Develop and execute account-level stabilization plans to address critical issues, reduce ticket volumes, and restore...