by demonstrating speed, accuracy, and effective ticket management. Work closely with internal technical and commercial teams, ensuring... Advanced MS Office;experience with client ticket management (Zendesk, Salesforce, Jira, etc.) Knowledge of SaaS applications...
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
, system design, and architecture documentation Handle operational escalations to include ticket management with the SaaS...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
on connectors, APIs or automation (e.g. Git-based flows). Experience with Jira (or similar) for workflow and ticket management...
solutions/results about incidents/demand in the ticket management system Provides either remote (phone, remote-control...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products...
hardware and configuring software to maintain operating systems. Use of Ticket systems and Basic Knowledge in ITIL procedures...
Complete plant network ticket requests Maintain IP addresses and DDI entries Manage assigned network projects Manage...
systems. Use of Ticket systems and Basic Knowledge in ITIL procedures. Analyze and provide IT solutions to frequently...