sessions on marketing automation tools and processes. Create practical training materials such as guides, FAQs, and knowledge...
sun support schema (handover turnover tickets) Maintain support documentation - Standard Reporting, Knowledge Base, FAQs...
and improve user learning materials, FAQs, checklists that fosters self-service and self-sufficiency Conduct moderate to complex... training campaigns, enablement guides, FAQs, and delivery Support the Business Glossary, Data Dictionary, Metadata Catalog...
. Key Responsibilities Provide outstanding customer service via email, phone and chat. Handle customer onboarding, FAQs...
Customer Education Create, maintain, and enhance written and video-based help center content, FAQs, and self-service resources...
, and contribute to educational content such as guides, FAQs, and ROI insights. Continuous Improvement: Develop and execute...