, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights..., and transformation logic. Familiarity with integration platforms (e.g., Dayforce Integration Studio, MuleSoft, Boomi, or similar...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights... Execute functional, integration, regression, performance, and UAT tests across platforms (e.g., Salesforce, AWS) Validate...
, education, professional licenses, certifications and references. Contact companies and educational institutions to verify... in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Strong communication skills...
, education, professional licenses, certifications and references. Contact companies and educational institutions to verify... in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Strong communication skills...
side. - Support Design Reviews (materials, tool, product features, etc.) on early stages of NPI. - Key Quality Contact... - Working Knowledge on specific product and process as required (e.g., Molding, Stamping, diecasting…) - Be familiar with the...
. Required Experience & Skills (Minimum): 1–2 years in customer service, call center, or support roles. Experience... Metrics for Success (KPIs): First Contact Resolution (FCR) rate. Average Handle Time (AHT) within SLA targets. CSAT/NPS...
that support the effective operations of the organization by developing and/or delivering HR programs (e.g., attendance tracking..., training, communications) Tracks and documents employment issues and requests (e.g., FMLA,workers compensation...
that support the effective operations of the organization by developing and/or delivering HR programs (e.g., attendance tracking..., training, communications) Tracks and documents employment issues and requests (e.g., FMLA,workers compensation...
services center to key internal and external customers (including Customers, Suppliers, Employees, Senior Management... Global Business Services Center to key internal and external customers (including customers, suppliers, employees, senior...