school diploma or equivalent (G.E.D.), may include specialized or vocational courses. Area of study: Information... Technologies / Computer Science Years of experience: One to two years. Type of experience: Experience as Customer Contact...
school diploma or equivalent (G.E.D.), may include specialized or vocational courses. Area of study: Information... Technologies / Computer Science Years of experience: One to two years. Type of experience: Experience as Customer Contact...
integration, or CRM/contactcenter administration. - Proven hands-on experience with Genesys Cloud CX (or similar contactcenter... Permanent Position with HCLTechThe Integration and Support Specialist will play a pivotal role in bridging our Genesys contact...
center in Toluca.In this role, you will own the end-to-end lifecycle of exterior trim components from initial concept... components (e.g., bumpers, grilles, spoilers, claddings, moldings, and badging). Technical Specifications: Define, manage...
technical roleExpertise in ContactCenter as a Service (CCaaS) solutions and SIP is an advantageStrong understanding of software... within the customer's roadmapTechnologies You'll Work WithWeb Technologies (e.g., REST APIs, WebRTC, Web Sockets)SIP and Media...
that support ContactCenter Technologies. Ensure systems are built for scalability, performance, and compliance (e.g., PCI, HIPAA... and fastest selling products at Sutherland Global, providing full Omni-Channel, ContactCenter as a Service solution...
of contact to ensure timely resolution Issue Resolution & Escalation Identify discrepancies (e.g., RightID issues, invalid.... And we need talented individuals like you to make it happen! Our Global Service Center (GSC) in Mexico has been thriving...
assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at . #J--Ljbffr... management discipline to assess inventory levels and aging* Participates in program set up and maintenance, e.g., part profile...
with IT service management frameworks (e.g., ITIL). Experience in handling data center, NOC, and SOC environments..., please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). Unisys is an Equal Opportunity...
within contactcenter or customer operations.Project management expertise, with a track record of successfully leading operational... resolution to enhance satisfaction.Design and execute strategies to improve customer service processes, satisfaction metrics (e.g...