About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines...
The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information, and the necessary customer service skills. In...
Tier 2 Support Engineer (W Identity Call Outs) Duties and Responsibilities: Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs and technical issues thr...
Tier 2 Support Engineer – On Prem L2 (CPM, Vault, PVWA, PSM) and EPM L2 Duties and Responsibilities: Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. Address customer business needs...
The trainer's main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information, and the necessary customer service skills. In...
Job Description: Finance and Customer Support Coordinator Overview We are seeking a detail-oriented and proactive Finance and Customer Support Coordinator to join our team. This role is essential in ensuring smooth and efficient communi...
Position Overview: The Technical Support Representative will be responsible for providing help on topics relating to our e-commerce analytics and visualization platform which helps ‘direct to consumer' brands understand, analyze, and take...