Be the voice of IntegonServiceCo! We're looking for people who are energized, engaged and empowered to help execute... advancement! IntegonServiceCo is one of the fastest growing Property & Casualty (P&C) auto insurers is recognized...
experience and business needs. Fully support service level agreements across various clients, products, and programs. The... - Lead the analysis and implementation of service recovery in support of client needs, financial targets, and process...
, as necessary, following internal guidelines and procedures. KEY RESPONSIBILITIES - Works with Client Service Managers, Traffic... of this job. Integon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance...
The Operations - Workforce Mgmt. - Senior Associate is responsible for call center forecasting, scheduling, real-time queue, and staffing. This position is for the closing shift. **Key Responsibilities**: - Compiles data on call cent...
on customer demand. Ensure service level indicators are met by coordinating staffing needs and off phone activities, creates... incoming call volume and ensure desired service levels are achieved - Monitor agent schedule adherence - Re-allocate...
with other departments - Ability to navigate Copart (salvage) website - Ability to navigate Accounting suite - lockbox Integon, a Great...
center and is accountable for ensuring an independent service provider is secured in a cost-beneficial and timely manner... service providers and leverages a strong cross-functional partnership with the Allstate Roadside Network team, Provider...
reports within area of responsibility by encouraging adherence to service expectations, collaborating with management... service level expectations - Provide a positive environment by modeling cultural expectations and influencing...
are completed in a timely fashion and delivered to the appropriate destination. KEY RESPONSIBILITIES - Works with Client Service..., predictable attendance is an essential function of this job. Integon, a Great Place to Work, provides innovative technology...