Primary Purpose: Responsible for answering high volume inbound calls and providing effective quality customer service... in regards to property loans. Support borrowers and agents by providing detailed information on how to service a loan...
within area of responsibility by encouraging adherence to service expectations, collaborating with management to develop... to achieve high productivity and meet service level expectations - Provide a positive environment by modeling cultural...
**Primary Purpose**: The Insurance Service Representative is responsible for customer service inquiries received... payments, excellent phone etiquette,dedication to customer service, and strong problem solving abilities - Answer policy level...
to work independently and to adjust schedule to meet service standards - Proven ability to remain focused in fast paced...
The Insurance Operations Associate ll is responsible for supporting achievement of service level agreements within area... and update system of record. - Facilitate the achievement of service level agreements by entering data and processing assigned...
advice and feedback as required to guide success of customer service team and meet service level expectations - Contribute... to effectiveness of customer service by promoting organizational policies and best practices, auditing random accounts for accuracy...