Technical Sales Engineer - Latam
(IVR, speech recognition, NLP, CCaaS). Ability to communicate effectively with both technical and business audiences...
(IVR, speech recognition, NLP, CCaaS). Ability to communicate effectively with both technical and business audiences...
implementation of Genesys tools (routing, IVR, interaction with staff, analysis) and Salesforce (case management, comprehensive...
), IVR, Telecom, Dialer, Recording Technologies (vendors & products) Prior experience in the BPO infrastructure...
implementation of Genesys tools (routing, IVR, interaction with staff, analysis) and Salesforce (case management, comprehensive...
implementation of Genesys tools (routing, IVR, interaction with staff, analysis) and Salesforce (case management, comprehensive...
implementation of Genesys tools (routing, IVR, interaction with staff, analysis) and Salesforce (case management, comprehensive...
Engineering (CCE) Operations and Support team**, including Telephony, IVR, SBC, Recording, and Workforce Management (WFM) systems... leading technical teams** in Contact Center/CCE environments (Telephony, IVR, SBC, WFM). - **Proven track record in vendor...
with contact center technologies, Google CES, IVR, chat automation/ intelligent Desired not required: Experience implementing...
We are currently searching for an **IVR Systems Engineer/Programmer**:**Responsibilities**:- **Design, implement..., and manage IVR and Telephony infrastructure** to ensure high availability, performance, and compliance with SLAs. - Collaborate...
de forma temprana a la BU para evitar impactos en el Servicio al Cliente o facilitar la autonomÃa (IVR o banners en el portal MCU...