and navigating matrix organizations without relying solely on authority. Advanced analytical mastery. Deeply familiar with KPI... & insights to senior audiences Experience building deep, trust-based relationships with teams and cross-functional partners...
partners. Background in KPI development and performance analytics. Why Choose Us? Hybrid work model with flexibility... by collaborating closely with Customer Service, Manufacturing, Logistics, Transportation, 3PL partners, and commercial teams. Support...
of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud..., and achieving various ambitious service KPI and SLA's. Quick responses during escalations, take proactive steps to avoid...
. Accountability of customer service back-office reporting and dashboards, KPI’s using tools such as Power BI, SAP, Excel, Salesforce... returns and complaints in line with the policy regulations while cooperating with commercial, logistics and financial partners...
of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud..., and achieving various ambitious service KPI and SLA’s. Quick responses during escalations, take proactive steps to avoid...
reviews, and platform KPI development, helping shape the next generation of internal tooling. Contribute to engineering... as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R...
services contract operations, ensuring SLA and KPI commitments are consistently achieved or exceeded Manage customer P... reviews, and deliver continuous improvement initiatives Ensure operational teams and partners fully understand customer...
, and Construction firms (EPCs) and Technology Partners to help extend the customer experience. You will manage program lifecycles... readiness, and help partners progress through structured learning paths and competency milestones. Your work ensures...
design reviews, and platform KPI development, helping shape the next generation of internal tooling. Contribute... as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R...
training & audit requirements for the company's Certified Licensed partners, including auditing process & web site updates... Reuse/ Service Stewardship KPI’s Develop/Update Sustainability team training on Services, update FAQ Other TBD...