. Linux is a must! - Should have a deep level of understanding of Linux OS & should be able to handle day to day admin tasks..., problem determination and root cause analysis in accordance with Service Level Agreements. - Should have excellent written...
level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering...
platforms (used different ones: SFMC AJO Hubspot) Expert-level in Journey Builder Automation Studio and Business Unit...
Valid Mexican Passport Valid Class 1 Medical ICAO ATPL License Minimum English ICAO Level 4 Minimum **** hours total...
Department: Technical Support Job Description A Support Engineer Level 1 plays a critical, customer-facing role... as a coach and trusted advisor, the Level 1 Engineer works to understand the customer’s technical objectives, designs a tailored...
in a shared support center environment. - Escalations: Handles high-level and complex escalations needing resolution by the HR...
of contact and evangelize self-service offerings. - Deliver service within agreed Service Level Agreements (SLA's) and Customer... Satisfaction scores. - Align to Key Performance Indicators and set up Service Level Agreements with stakeholders where appropriate...
both technical and non-technical teams.* English proficiency (B2+ level) for collaboration with international stakeholders.- **7...
one another to get the job done. - An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level...
, in-flight, and post-flight campaign-level recommendations that lead to revenue outcomes or increased customer satisfaction...