in French & English. · Self-motivated and proactive in performing duties · Attention to detail · Teamplayer Nice...
in using speech analytics tools (such as Call Miner, NICE, Verint etc.) and derive insights into the call center key KPIs...
with CI/CD pipelines and modern development practices. Nice to Have Experience with SOAP-based services (legacy integrations...
:00 PM PST Flexibility for occasional after-hours support when transaction volume requires it Nice...
issues and requests received through the Nice CxOne phone line and/or Oracle Service Cloud email. These may include general...: Proficiency in Oracle, Nice CxOne, Oracle Service Cloud, Microsoft Office Suite;strong communication skills, organizational...
, and shifting priorities. Nice-to-have skills Qualifications Qualifications 11-12 years of work experience in relevant...
with international teams. Preferred Qualifications (Nice to Have) Prior experience as a Student Intern, Working Student, or Co-op...
in South America (preferred) or with consistent US business-hours overlap. Nice to Have Beauty, personal care...
: Bachelors in Computer Science or equivalent work experience Nice to Have;(But not a must) Knowledge of Java would be looked...
required. - Upper-Intermediate English level. NICE TO HAVES - Passionate about writing clean, modern, maintainable, & highly...