. Experiencia en análisis y resolución de incidencias complejas. Manejo de herramientas ITSM (ServiceNow, Jira, Remedy...
. Experiencia en análisis y resolución de incidencias complejas. Manejo de herramientas ITSM (ServiceNow, Jira, Remedy...
de seguimiento a incidentes REMEDY, SERVICENOW, ITSM Gestores, versionadores de documentos y almacenamiento ONEDRIVE, SHAREPOINT...
Certificaciones Deseables · BMC Helix ITSM · BMC Remedy · BMC Discovery · BMC DWP · BMC CMDB · BMC Business Workflow...
growth across DTC, TikTok Shop, Amazon, and Retail.At Remedy, you'll have real ownership from day one. You'll work alongside...
or Remedy and demonstrate expert knowledge of incident management and ticket documentation - Experience with Azure AD...
customizations. - Familiarity with Unix/Linux environments. - Experience with ticketing tools such as ServiceNow, Jira, or Remedy...
require some assistance or resources to remedy.Work Experience:Typically less than 2 years with bachelor's or equivalent...
or erroneous decisions may result in delays to projects, loss of revenue or allocation of additional resources to remedy. **Work...
environments. - Hands-on experience with ServiceNow or other ITSM tools (Jira, Remedy, Zendesk). - Strong knowledge of Windows...