, and integrated SaaS service for Midsize, Large and Global Enterprise including ERP, HCM, and CX besides its PaaS and IaaS service... technologies and product knowledge11. Exhibits good communication, team work, self-motivated, customer focus and results-oriented12...
including ERP, HCM, and CX besides its PaaS and IaaS service. By providing Leading Product Capabilities, Innovation and Emerging... and results-oriented12. Flexible to work in out of business hours to solve critical customer issues Responsibilities...
team focused on Franchise Hunting, Setup, and Management, ensuring partner-led operations deliver strong results, follow..., implementing corrective plans where needed. 6. Cross-Functional Collaboration Work closely with Operations, Marketing, CX...
that elevate service quality, optimize performance, and reduce defects. Own and continuously refine key CX policies, ensuring... and design interventions that improve support touchpoints and overall satisfaction. Define, monitor, and communicate key CX...
insights in support of various CX initiatives. Perform complex data review, research, and/or reconciliation. Identify trends... (e.g. CSAT, NPS, Effort Score) and KPIs Identify gaps in CX insights and provide recommendations for improving...
with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.... You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling...
Collaborate with CX Coaches and Service Excellence Leaders to optimize performance and results Who You Are Passionate...CX Service Representative – Deliver Premium Experiences at Aventus Who We Are Aventus is redefining the customer...
and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear... a better future together! Role Overview This role leads the delivery of CCaaS implementations and CX transformation programs...
AI, data, and the latest cloud technologies. As a global SaaS innovator shaping the future of customer experience (CX..., visionary Director of Commercial Sales with a relentless drive for results, a passion for technology, and the ability to develop...
flexibility to do it in their own way. About CX: The CX team at Logitech is committed to architecting and championing world... with a proven ability to translate vision into measurable outcomes in a dynamic, global B2C landscape. Job Summary: The CX, GDE...