a vision and team direction coupled with the ability to execute CX program strategies, driving business results and operational... transportation or technology industry can also be considered Strong knowledge of CX principles, methodologies, and tools...
CX strategy. The ideal candidate will have a deep understanding of community management, strong leadership skills...-functional teams (e.g., Product, Marketing, Support) to integrate community feedback into broader CX initiatives. Recognize...
our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, Results-CX...”, reach further and live up to their individual potential. As CX experts, we partner with Fortune 500 companies to provide...
and follow-up on their results. Provide recommendations for continuous process improvements to improve efficiency and customer... silos, Speeding up Execution of Open/close the loop process for surveys, enabling Crossing and integration of data to CX key...
Management Systems (LMS) across CX to develop complex reporting, and dashboards. You will be responsible for the design..., reporting, and collection of learning data to evaluate the effectiveness of our training for CX teams against target KPIs. It...
from different situations, and controlling the results, in order to identify and report inconsistencies that must be adjusted before... to optimize the performance and results of the department. This position will be also responsible to coordinate and map...
by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Gates... responsibilities: Deduction Management Define overall process of deduction steps through AR and other departments (Pricing, CX Team...
on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider all qualified...
on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider all qualified...
Overview: The Experience & Strategy CX Ops Manager will manage the strategy and service flows. This role will align, design... the future success of new programs and projects. Analyze current KPIs for CX, generating insights and acting on the...