Customer Service Representative - REMOTE - SR002
Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
, and interaction notes in CRM systems (HubSpot, Salesforce) Maintain detailed vendor/client insights including preferences, history... with HubSpot, Salesforce, or similar CRM platforms Relationship Management: Strong ability to build and maintain relationships...
, Salesforce) Track and analyze performance metrics to refine strategies and improve conversion rates Monitor market trends...-handling and active listening skills CRM Proficiency: Experience using CRM systems (Notion, HubSpot, or Salesforce...
platforms (HubSpot, Salesforce, Pipedrive, or similar) Email tools (Gmail or Outlook) Google Sheets or Microsoft Excel Nice...
independently and manage multiple client accounts simultaneously. Proficiency with CRM software (e.g., Salesforce, HubSpot...
platforms (HubSpot, Salesforce, Airtable, Attio) Communication tools (Slack, Zoom, Microsoft Teams) AI tools (ChatGPT, Claude...
-to-Haves (Preferred) HubSpot Salesforce Airtable Email automation platforms Contract management tools Benefits...
(e.g., Zendesk, Freshdesk, Salesforce Service Cloud). Basic technical knowledge or ability to learn software tools quickly...
, Salesforce, CRMs) Connect diverse systems using REST APIs, webhooks, and custom authentication methods Implement OAuth 2.0, API..., Prometheus) Strong understanding of enterprise SaaS integrations (Salesforce, SAP, NetSuite, HubSpot) Python basics for data...
, Looker, Power BI, Metabase CRM: HubSpot, Salesforce, Pipedrive Documentation: Confluence, Notion Time Tracking & Workforce...