, ambiental, trabajo estandarizado y mafact. Actualizar dashboard de calidad y seguridad (score card). Asegurar que el personal...
score, etc.), and manage customer inquiries directly excelling his/her skills towards the customer service excellence Role...
propositions. Shows expertise in CX KPIs (CSAT, CPO, TPO, QA score) and manages outsourced operations with ease. Analyzes...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management...
of customer satisfaction established in the score cards, keep the plant informed in said results.- Develop and implement control...
. English will be tested and candidate should score a minimum of C1 on CEFR The selected candidate must exhibit the following...
a ofertas de las categorias en diferentes cadenas.- Llenado de Score Cards por categorÃa.WHAT YOU´LL NEED TO SUCCEED:- Carrera terminada...
counts and btq documentationResponsible of net promoter score, audits, mystery shopper, and global boutique kpisAnalyze...
, assisting Site HR through employee engagement initiatives, and building a comprehensive EE Index & Net Promoter Score guides...
and best practices across service and delivery excellence.- Perform delivery reviews, evaluate and provide balanced score card... with delivery / service metrics through balance score card system- Foster open sharing of project health and project related...