Bilingual Call Center Agent
a FICO score, we play a key role in the communities we serve by being able to offer them an affordable and credit-building...
a FICO score, we play a key role in the communities we serve by being able to offer them an affordable and credit-building...
issues - Ensures on-time quarterly customer satisfaction score collection and quarterly customer review meeting summaries... from all business units, reviews scores and translations, flags errors, works with Risk & Assurance on completing score audits...
and report KPis monthly to keep track of support tickets - Provide KPI Metric for UAT Testing and Passing Score Go/No-Go...
such CNC machining;hard tooling design, fabrication, and maintenance. - Experience in Preventive Maintenance Score, MTTR...
is needed - For Spanish you may submit test results from: - Stratcomm U.S. Mission to Mexico Spanish Test (Min. score for Fluent is 66...%) - Anglo Educativo CEFR (Min. score for Good Working Knowledge is B2) - FSI Foreign Service Institute /ILR Inter-Agency...
or engineering - Activities: _ ? Black Belt Certification ? Total fulfillment to score designed by RPA audit ? Develop Black Belt...
(e.g. CSAT, NPS, Effort Score) and KPIs ​Identify gaps in CX insights and provide recommendations for improving... understanding of key CX metrics including CSAT, Effort Score and NPS with ability to analyze, and frame actionable insights...
are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO...
feature rollouts. Operational Excellence Consistently meet or exceed quality metrics: CSAT, FRT, AHT, and Quality Score...
the rollout and follow-up of HQ’s Employee Net Promoter Score (eNPS) survey;analyze results and propose actionable...