Agente Service Desk
ServiceDesk, que tendrán como principal objetivo dar soporte de primer nivel al cliente en Sonda México. Actividades...
ServiceDesk, que tendrán como principal objetivo dar soporte de primer nivel al cliente en Sonda México. Actividades...
's. Preparing of Clean to build reports, checking the material availability, replanning if necessary, informing of order desk, ECO... reports, monitoring of KPI's. Giving assistance, replacement in certain cases to SCM and Order desk within the CFT...
Servicedesk (SQL) Horario: Viernes a martes de 3:00 p.m. a 1:00 a.m. descanso miércoles y jueves Modalidad: Home...
. Administer service requests and official communication processes. Aid in ticket management and reporting tasks. Ensure... and written are required). Working knowledge of Help Desk/Customer Support center operations. Knowledge of current IT...
operating systems and computer software and visiting the client's desk when needed. The position is full-time employment... of Information Technology experience At least 3 years of Strong end user desk side experience. Experience in administering desktop...
de soporte deseable. Conocimiento en soporte remoto, office, herramienta de servicedesk, soporte a Windows 10, instalación...
de ticketing / ServiceDesk. Capacidad para análisis de causa raÃz. Comprensión de arquitecturas y ecosistemas tecnológicos.... SLA Management & Service Quality Asegurar el cumplimiento y la calidad de los Service Level Agreements (SLAs...
y precisa todos los casos, incidencias y soluciones en el sistema de ticketing (ej.: Zendesk, Jira ServiceDesk, Freshdesk...
solicitando ServiceDesk, Mesa de servicio, Soporte a 1er nivel, Soporte remoto, Help desk Responsabilidades Atención... y forma parte del compromiso con la innovación y la transformación digital Bolsa de trabajo México ofrecemos puesto de ServiceDesk, Mesa...
and resolution times. Work closely with servicedesk to ensure consistent incident management practices and appropriate escalations.... This role is responsible for managing and facilitating major incident response efforts, ensuring that service disruptions...