! #StrongerTogether - Responsible for all activities surrounding the IT ServiceDesk, including but not limited to answering calls coming... to the call center, monitoring incoming tickets to the Global ServiceDesk, remotely resolving them within established...
The Large ServiceDesk Agent’s responsibilities include logging and handling all incoming calls, e-mails, and chats... while providing excellent customer service for our large customers. Working directly with customers to troubleshoot and resolve...
to work seamlessly and securely. About this Position: As a help desk agent, you will be the first contact for the end user... tickets. Participate in service improvement initiatives. Who you are: Technical degree or Bachelor's degree in Systems...
, educate and monitor technology innovations, adoption, usage and satisfaction. ServiceDesk Management Manage incident...’s Customer Survey results. Review ServiceDesk Dashboard reports. Review daily servicedesk activity reports. Review incidents...
Description: The Opportunity Hyatt Hotels Corporation seeks an enthusiastic Global ServiceDesk Analyst... of opportunities to develop personally and professionally. The Role The Global ServiceDesk Analyst I is an entry-level position...
Job Category: Support Job Description: Responsibilities Act as part of the Global ServiceDesk as L2 technical..., as per ServiceDesk delivery standards and Oracle Support policies Act as a customer advocate by serving as a liaison between the...
in conjunction with our colleagues around the world providing support to our customers 24/7! Our ServiceDesk provides support... and Corporate Real Estate services) at first contact and received through the ServiceDesk channels (e.g. phone, email, chat...
**Requirements**: - Advanced English C1 - Bachelor's degree - Good verbal and written communication skills - Ability to collaborate and work in a team - Basic understanding of ITIL - Active listening skills **Main activities based on...
, and encourages you to grow and develop your career. We are looking for a customer service-oriented IT Specialist to join our team... - Team player and customer focused - Experience in IT Support or IT Service Management is an added advantage - **Fresh...
**Requirements**: - Advanced English C1 - Bachelor's degree - Good verbal and written communication skills - Ability to collaborate and work in a team - Basic understanding of ITIL - Active listening skills **Main activities based on...