Technical Support Analyst- AMI IMS- Mexico
to troubleshoot issues, isolate root causes, and implement effective solutions or workarounds Install, configure, and test BMC IMS...
to troubleshoot issues, isolate root causes, and implement effective solutions or workarounds Install, configure, and test BMC IMS...
, user training, and post-go-live stabilization. Serves as an escalation point for complex issues, performing root cause...
and reliability. Perform root cause analysis and recommend break-fix solutions for code and database issues. Collaborate with cross...
& Reporting Maintain logs of incidents, resolutions, and root causes for visibility and learning Run light SQL queries and use...
, etc.). Strong analytical, documentation, and root-cause investigation skills. Ability to collaborate effectively with production, engineering...
accuracy. Lead corrective actions across 3PLs, manufacturers, and internal teams. Partner with supply chain to resolve root...
APIs. Solid understanding of the SDLC, Agile methodologies, and the ability to conduct root cause analysis. Nice...
, and overall system efficiency. Produce performance dashboards, daily reporting, and executive updates. Conduct root-cause...
Responsibilities: Investigate and resolve I2C Lidar light driver issues, including root-cause analysis of system hangs. Improve the...
Diagnose issues quickly and implement long-term fixes Communicate clearly with internal stakeholders about root causes...