Customer Service Operations Manager
Contact Resolution (FCR), Customer Satisfaction (CSAT), and Net Promoter Score (NPS). Trigger real-time deviations and conduct..., and continuous review of scripts and service flows based on NPS/CSAT/FCR insights, proposing and implementing innovative solutions...
Lugar: Lima | 05/11/2025 18:11:46 PM | Salario: S/. No Especificado | Empresa: Citrus Systems