Analista Senior de Negocios Regular Exempt GENERAL DESCRIPTION Develops and produces high-complexity recurring reports by extracting and integrating data from multiple sources related to claims payments by business line. Identifies ...
Lider de Grupo de Centro de Llamadas Regular Non-Exempt GENERAL DESCRIPTION: Responsible for providing call assistance and monitoring for the Customer Retention Unit, as well as supporting other company lines of business based on op...
Disenador(a) de Tablero Regular Exempt GENERAL DESCRIPTION: The Dashboard Designer transforms complex data into clear, actionable insights. This position supports analytics and business teams by turning user needs into intuitive das...
Lider de Grupo Regular Non-Exempt GENERAL DESCRIPTION: Supports daily unit operations by completing document intake, evaluation, classification, and distribution processes. Provides guidance to technicians, resolves escalated issues...
Lider de Grupo de Unidad CIU Regular Non-Exempt GENERAL DESCRIPTION: Serves as a subject matter expert in the Clinical Intervention Unit, providing support to Technicians and the Supervisor. Identifies areas for improvement and deve...
Supervisor(a) del Centro de Llamadas de Manejo de Primas Regular Exempt GENERAL DESCRIPTION: The Premium Management Call Center Supervisor oversees the daily operations of the Call Center Unit, ensuring that all team activities comp...
Representante de Servicio al Cliente - CR Regular Non-Exempt GENERAL DESCRIPTION: Responsible for resolving service cases received from various sources, including email, voicemail, fax, and internal referrals, that are processed acc...
Representante de Servicio I - CS Ponce Regular Non-Exempt GENERAL DESCRIPTION: The Customer Service Representative I – SC is responsible for assisting customers and prospects with information about the company's products and service...
Compliance Education Specialist Regular Exempt General Description: Supports the department by designing and advancing regulatory-aligned compliance education initiatives. Translate complex regulatory requirements into clear, effective...
Billing Analyst Responsible for generating premium invoices for clients in the commercial area (Full Insured, Cost Plus, and ASO). Analyze billing data to ensure accuracy and timely invoicing. Prepare reports to represent billing data, a...