como Info Zona Zurich, Salesforce, Genesys y Microsoft Office. Colaborar con el equipo para cumplir los objetivos de retención... con conocimientos y manejo de herramientas como Info Zona Zurich, Salesforce, Genesys y el paquete Microsoft Office. Si tienes...
de plataformas de datos o sistemas de reporting. Conocimiento de plataformas de telecomunicaciones como Avaya o Genesys...
center (Genesys, Avaya, Altitud, Siebel, …). Imprescindible habilidad ofimática nivel avanzado - experto, especialmente...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
conversation technologies such as DialogFlow, Genesys Dialog Engine, Nuance Mix, Microsoft Bot Framework, and VXML. Knowledge...
practices CRM and contact center systems (e.g., Genesys, Salesforce) Bachelor's degree in Computer Science, Engineering...
of conversational technologies such as DialogFlow, Genesys Dialog Engine, Nuance Mix or Microsoft Bot Framework, VXM. Experience...
AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA tools. CCaaS: Genesys, Avaya...-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). Specialist AI/ML certifications (TensorFlow, Hugging Face...