(ServiceNow preferred) Analytical mindset and problem-solving skills High customer service orientation and attention to detail...
to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...
10, Office 365, MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred) Analytical mindset and problem...
ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively...
environment Strong knowledge of Windows 10, Office 365, MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred...
Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow...
and ServiceNow automation, expanding it with Applied AI/Data Science use cases for SecOps. You will partner with SOC, Incident... the product strategy: define the vision and portfolio-level OKRs for SOAR, ServiceNow automation, and Applied AI in SecOps...
(ServiceNow, EasyVista, etc.). Habilidades Interpersonales: Excelentes habilidades de comunicación verbal y escrita...
(ServiceNow, BMC Helix). Own the incoming requests and manages escalations to engineering or development teams with clear...
with legal deadlines and providing support to employees Respond to employee inquiries and requests through ServiceNow, ensuring...