Senior Solution Architect - Genesys
closely with other architects within Enterprise Platforms, such as the Salesforce and ServiceNow teams. This collaboration...
closely with other architects within Enterprise Platforms, such as the Salesforce and ServiceNow teams. This collaboration...
) ServiceNow (SNOW) Analysts are required to handle request from users but this platform can be a very useful tool which can close... some tasks when user had previously requested it in Servicenow) 100% remote What can we offer? 23 days of Annual Leave...
to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...
such as ServiceNow HRSD, HRIS, payroll, benefits, case management, and employee portals. Apply human-centered design principles..., ServiceNow HRSD). Background in UX design, content strategy, or service design. Experience working in a global or matrixed...
environment Strong knowledge of Windows 10, Office 365, MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred...
with ITSM ticket systems (ServiceNow experience is a plus) Additional: ITIL V4 knowledge is a plus;motivated to grow technical...
(ServiceNow preferred) Analytical mindset and problem-solving skills High customer service orientation and attention to detail...
ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively...
to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...
to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4...