, email, and chat Troubleshoot and resolve issues promptly to ensure customer satisfaction Maintain accurate records of client...
product adoption and enhancements, and works proactively to resolve complex issues and manage escalations. This role... point of contact, including communication with Director-level stakeholders. De-escalate challenging situations and resolve...
in start-up environments is highly valued. Strong analytical skills: identify, scope and resolve complex and sensitive HR...
. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer...
and resolve bottlenecks quickly Track ETA and SLA compliance, ensuring service delivery within agreed timelines and supporting...
corrective actions, resolve quality issues and implement performance improvement Audit, correct, and document potential quality...
with internal/external partners. High-level Excel skills. Execution capabilities. Anticipate and resolve challenges. Problem...
. Point of contact for Executive Committee team for escalated complaints to handle and resolve. KPIs & Analytics...
with internal teams to resolve cases quickly and efficiently. Consistently meet performance targets and quality standards...
and reports inc customer recharge Proactively resolve queries on site with other departments in a timely manner (Clearing...