and resolve inquiries Requirements Proficiency in German, with fluent English Previous sales experience Experience with CRM...
and respond appropriately to resolve all comments, tickets, queries and concerns professionally Strong financial acumen...
. Responsibilities: Resolve customer queries via calls, live chat and email Take ownership of customer cases that cannot be resolved...
(engaging in code reviews and design discussions) 🤠Comfortable in handling customers from the financial industry to resolve...
and maintainability. Troubleshoot and resolve technical issues ensuring minimal disruption to project timelines. Implement and manage...
and internal teams to address and resolve customer issues or concerns promptly. Escalate critical issues to the appropriate teams...
, brokers, and custodians to communicate information and resolve issues promptly Ensure that client responsibilities...
technical depth required to resolve an issue increases, the “level†of skill set increases. For some products 1 individual may... skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs...
Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems...
Client Service Manager;where needed, resolve with the help of the Client Service Manager issues on missing information...