Technical Support Agent L1
and Responsibilities: Provide technical support to customers via phone and web-based ticketing systems. Troubleshoot and resolve issues...
and Responsibilities: Provide technical support to customers via phone and web-based ticketing systems. Troubleshoot and resolve issues...
as needed. Troubleshoot and resolve complex technical issues related to migration and integration. Qualifications 5+ years of experience...
, acceptance criteria and specifications in JIRA for the Digital team. Delivery Support: Resolve questions proactively...
of our innovations to deliver added value Provides expert technical expertise and consultancy to resolve application or best practice...
and functional areas for driving decision making. Track program performance using success metrics, anticipate risks, resolve issues...
. Employee Support & Communication Respond to payroll-related queries. Provide clear information and resolve employee...
and resolve software defects and issues. · Stay up-to-date with the latest industry trends and technologies. Qualifications...
with our providers on monthly basis. Gather needs and requests from our local team across 16 locations. Diagnose and resolve complex... and device management platforms. Resolve complex Layer 1 and 2 service requests. Deliver technical training for L1 agents...
as needed. Troubleshoot and resolve complex technical issues related to migration and integration. Qualifications 5+ years of experience...
experiences. Ability to diagnose issues and resolve them effectively. Exceptional organizational skills and attention to detail...