updated on the latest trends in e-commerce and digital retail to provide insightful recommendations. Quickly resolve customer issues...
and Responsibilities: Provide technical support to customers via phone and web-based ticketing systems. Troubleshoot and resolve issues...
Desk function to resolve user related support calls - Prepare and execute test plans for new functionality - Publish...
, acceptance criteria and specifications in JIRA for the Digital team. Delivery Support: Resolve questions proactively...
and ensure alignment across teams. Oversee SuccessFactors configuration, testing, and deployment. Identify risks, resolve...
, and workflows. Monitor and troubleshoot data pipeline performance and resolve issues promptly. Consulting and Analysis: Meet...
of our innovations to deliver added value Provides expert technical expertise and consultancy to resolve application or best practice...
in a timely manner. Manage our bureau relationship and SLA’s, escalate and resolve issues. Serving as a point of contact...
of our innovations to deliver added value Provides expert technical expertise and consultancy to resolve application or best practice...
. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer...