decisions based on established guidelines Investigate and resolve issues reported on the platform (account support, policy...
with other departments to resolve customer issues efficiently. Stay updated with company products and services to offer accurate information...
situations. Investigate and resolve user issues, including account access and abuse reports. Respond to user inquiries...
in Italian through phone, email, and live chat Resolve inquiries regarding products, services, or technical issues Maintain... with internal teams to resolve customer needs Document all interactions accurately in the system Requirements Fluent Italian...
, and finance teams to align on non-standard billing terms and resolve any complex billing scenarios Training: Stay...
decisions based on established guidelines Investigate and resolve issues reported on the platform (account support, policy...
decisions based on established guidelines Investigate and resolve issues reported on the platform (account support, policy...
innovators ï¸. You’ll assist global users, resolve technical issues, and help them make the most of smart digital tools...
innovators ï¸. You’ll assist global users, resolve technical issues, and help them make the most of smart digital tools...
on overdue invoices via email, phone, and other communication channels. Work closely with customers to resolve issues...