SERVICE TECHNICIAN
and solution-focused. Technical Assistance on-site (80% annual journey) and remote (20% annual journey) to resolve the incidents...
and solution-focused. Technical Assistance on-site (80% annual journey) and remote (20% annual journey) to resolve the incidents...
-speaking customers through phone, email, and chat channels. Identify, troubleshoot, and resolve technical issues to ensure...
with internal teams to address and resolve any escalated customer issues promptly. Requirements Fluency in Dutch and English...
, and best practices to ensure customer satisfaction. Address and resolve customer complaints in a professional manner, striving...
channels, including phone, email, and chat. Identify, troubleshoot, and resolve technical issues related to software, hardware... support or a customer service role is preferred. Strong analytical and troubleshooting skills to effectively resolve...
, demonstrating a commitment to customer satisfaction. Coordinate with internal teams to resolve complex inquiries and provide...
, and returns while maintaining a positive shopping experience. Resolve customer complaints and issues in a professional manner...
subscriptions, streaming services, and billing inquiries. Communicate effectively to understand and resolve customer concerns... for service improvement initiatives. Collaborate with other departments to escalate and resolve complex customer issues...
. Collaborate with internal teams to resolve complex issues and fulfill customer needs effectively. Requirements Fluency...
through the process of obtaining necessary information, including appointment scheduling and product details. Resolve...