Client Care Expert
phone, chat, and email Handle inquiries and resolve issues professionally and efficiently Ensure a high level of customer...
phone, chat, and email Handle inquiries and resolve issues professionally and efficiently Ensure a high level of customer...
. Investigate and resolve logged cases in line with SLA commitments. Manage and respond to customer cases through our CRM system...
and continuous improvement. Troubleshoot and resolve complex technical issues, ensuring high availability, reliability, and security...
Suite landscapes, deploy new releases using Azure DevOps and GitHub CI/CD pipelines, and troubleshoot and resolve issues...
in a dynamic and international environment. What you will do: - Support daily operations and resolve L1/L2 requests...
and resolve data discrepancies and technical issues Stay up-to-date with Looker updates and new features, implementing them...
when required. Work closely with LIMS support teams to resolve configuration and method-related issues. Contribute...
regarding customer and equipment issues. Demonstrate a sense of urgency to identify and resolve customer issues. Follow the...
of data monitoring and alerting systems, and partner with DevOps teams to proactively identify and resolve platform issues...
handling objections. Resolve sales challenges and perform product demonstrations. Building customer relationships, resolving...