French Speaking Client Service Consultant FinTech - Work In Athens, Greece
. Investigate, troubleshoot, and resolve client queries related to transactions, account security, payment processing errors...
. Investigate, troubleshoot, and resolve client queries related to transactions, account security, payment processing errors...
, email, and live chat. Identify customer needs accurately, provide clear and helpful information, and resolve queries efficiently...
speaking customers via calls, chats and/or phone calls. Resolve complaints professionally to maintain high customer...
to technical discussions. Monitor performance (Firebase, Crashlytics, etc.) and resolve issues. Stay up...
Responsibilities Handle customer inquiries for Dutch speaking customers via calls, chats and/or phone calls. Resolve complaints...
speaking customers via calls, chats and/or phone calls. Resolve complaints professionally to maintain high customer...
speaking customers via calls, chats and/or phone calls. Resolve complaints professionally to maintain high customer...
accurately using industry-specific reservation and booking management systems Resolve customer complaints, travel disruptions...
standards of the customer support services industry. Accurately identify customer needs, resolve inquiries, and provide timely... not strictly required. Strong interpersonal and communication skills with a natural ability to listen, empathise, and resolve...
, including collections and aging follow-up Follow up on outstanding supplier invoices and resolve discrepancies Support payment...