About AvayaAvaya is an enterprise software leader that helps the world's largest organizations and government... agencies forge unbreakable connections. The Avaya Infinityâ„¢ platform unifies fragmented customer experiences, connecting the...
, LLMs, Agentic AI frameworks, RPA/orchestration. CCaaS: Genesys, NICE, Avaya, Amazon Connect, Five9. Cloud platforms: AWS...
, LLMs, Agentic AI frameworks, RPA/orchestration. CCaaS: Genesys, NICE, Avaya, Amazon Connect, Five9. Cloud platforms: AWS...
AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA tools. CCaaS: Genesys, Avaya...
Experience of supporting Avaya UC applications . Makes right judgments about where to focus and provide strong visible... engineer;preferably leading teams of highly technical engineers. Knowledge of Avaya products, customer IT systems...
.This role will be ideal for someone who has come from a Mitel, Avaya or 8x8 background. Full training will be provided.Knowledge... business demands.Cloud Based telephony systems - Ring Central, 8x8, Avaya, MitelDelivering continuous service...
with Assyst or similar IT Service Management tools. Google Workspace / Gmail support experience. Avaya telephony experience...
) Contact Centres (e.g. Avaya, Genesys) Public/private Compute / Cloud (e.g. AWS, GCP, Azure) Tooling / IaC (e.g. Netbrain...
, MSP, or PMP certification. Familiarity with other CCaaS platforms (Cisco, Avaya, NICE, Five9) is a plus. Interested...
Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure...