Service Desk & Helpdesk Infrastructure & Network Engineers Systems Administrators Cloud & DevOps Engineers Software... technical support to internal and external users Maintain and develop IT systems, networks, and applications Troubleshoot...
or escalating more complex issues to higher-level support. The objective is to ensure seamless operation of end-user systems... 365 administration, Cisco CCNA) are advantageous. Desirable: ITIL v4 Foundation certification. Experience...
ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks... Understanding of DNS, DHCP, VPNs, and firewall configurations Experience with virtual machines (VMWare) Cisco CCNA certifications...
, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony..., patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems...
of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating... devices, printers, peripherals. Create and maintain user accounts, permissions and access in systems. Handle password resets...
within the helpdesk and investigated as required. Carry out checks on the systems as guided. Perform maintenance tasks for user..., Microsoft, Cisco, Aruba, Apple would be an advantage Experience in an IT Helpdesk or IT Support environment Ability to work...
of technical systems and services. The role also involves hands-on responsibilities such as preparing, testing, and servicing... technical systems at global events Prep, test, and fine-tune equipment Travel worldwide to set up, operate, and de-install...
, configure, and troubleshoot wireless radios, routers, CCTV systems, and core network devices. Complete commissioning reports... RF, CCTV, or Radio & Systems experience. Experience leading a small team (either in work or outside, e.g. sport...
of virtualization (preferred) Understanding of network technologies (Cisco Meraki, Smoothwall, LAN/WAN) (preferred) Ability... (preferred). Working knowledge of current software packages and operating systems (essential). Experience with service desk...
Solutions Apprentice specialising in IT Consultancy, you will play a key role in supporting factory IT systems that keep... A strong interest in IT, engineering, or digital systems Good problem-solving skills and willingness to get involved in practical...