of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new... through any problems that arise and have experience with call logging / ticketing systems. You will effectively manage...
of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new... through any problems that arise and have experience with call logging / ticketing systems. You will effectively manage...
telephony solutions, such as iS3000 and SV9500 systems, and UM4730 voicemail platform Knowledge and experience in supporting... Unexus contact centre solution, as well as Linksys/Cisco and AudioCodes ATAs At the University of Nottingham, we aim...
resolutions that keep systems running smoothly. Utilise Network Monitoring Systems (NMS) to provide 24/7 support for customers...+, Cisco CCST, CCNA Our values We understand that you might not have all the qualifications and experiences for this role...
, and ownership of IT systems that enable productivity at scale. Deliver high-quality technical support to users across Windows... data issues. Manage user onboarding/offboarding, permissions, and account administration. Support audio/visual systems...
Are you looking for an exciting new opportunity? Join an industry-leading and agile systems integrator dedicated... conferencing systems Break-fix and fault-finding across complex control room environments Working to SLAs to deliver a first...
potential weaknesses in systems and networks and suggest or help implement preventative measures like firewalls or improved.... Document incident reports including actions taken in SOC Ticketing systems. Analyse data from logs, network traffic...
and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act... of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting...
. Maintaining product specific network infrastructure, for example Cisco access layer switching, core routing and wireless access... of existing buildings all of which are varying construction types. Ensuring all systems have appropriate security controls...
, and improving IT systems across both on-premise and cloud environments. This position sits within an experienced engineering team... with customers, resolving technical issues, and ensuring systems run efficiently. As a 2nd Line Engineer, you’ll be a key escalation...