to company standards. Engage in Continual Service Improvement (CSI) activities to enhance service value. Required Skills..., with the ability to build strong relationships with internal and external customers. Proficiency in SQL database management...
experience in an Automotive Service Advisor or Aftersales Advisor role. ·Experience using Dealer Management Systems (DMS...) such as Kerridge, Pinnacle, or Keyloop is highly preferred. ·A proven track record of hitting targets for CSI (Customer Satisfaction...
service management operations Maintain and strengthen long-term client relationships Manage client escalations with urgency... and professionalism Identify and execute up-selling opportunities within existing accounts Drive Continual Service Improvement (CSI...
-functional requirements are met and Continual Service Improvement (CSI) is achieved throughout the lifecycle of IT solutions..., shifting infrastructure from VMware to Azure Azure Backup, Azure Patch Management, Azure ARC, Azure Network, Azure file Sync...