2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system... other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity...
and have the ability to work in front of the customers, utilizing remote tools, and through email. · ITIL Certification. It... would be great if you also had: · Microsoft Certified Help Desk Support Technician · Apple Certified Mac Technician · CompTIA A+...
Packaging using different tools example: InstallShield Admi Studio etc Experience in Microsoft Application Virtualization... Knowledge of creating Intune and Mac packages & deployment. Experience on OS deployment and patch management using SCCM/CMCB...
and information to them while utilizing ITSM ticketing tools such as Service Now, Remedy, Client Service Manager, or client Service..., Notebooks and Printers · Basic knowledge to support Mac and iOS devices · Knowledge to support Multifunctional Devices...
. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers... on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems...
environments in accordance with the agreed standard configuration to authorized users. Experience in Apple products: Mac OS X... and tools. Capable of conducting tests of the hardware and/or software affected using supplier test procedures and diagnostic...
to authorized users. · Experience in Apple products: Mac OS X. · Experience in Microsoft Windows 7, Windows 10 and desktop... and/or software using supplied installation instructions and tools. · Capable of conducting tests of the hardware and/or software...
methodologies, incident response, threat hunting, and penetration testing tools. This position is anticipated to require the... with vulnerability identification, exploitation, and post-exploitation activities with no or minimal use of automated tools...
to date. Requirements: Hands-on technical experience. Proficiency with Windows & MAC Desktop Operating Systems, O365 Administration, O365... Exchange, Microsoft Intune, Server Administrative Tools (Active Directory, Group Policy), Firewalls & Switches, Network Devices...
versions, another authorized desktop application. Should have basic knowledge of MAC operating system, to support Apple pc... other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity...