Complaints Team Lead
leading a team alongside the Manager. Main Duties: Record and log all representations in the form of complaints, MP...
leading a team alongside the Manager. Main Duties: Record and log all representations in the form of complaints, MP...
. Please quote the advertised reference number: MP-JC-2522 in your application. To avoid delays in processing your application...
. Manage all customer, MP, and stakeholder correspondence received via the Executive office, working with internal teams...
, Reporting & Professional Standards Draft responses to councillor enquiries, MP letters, FOI requests, and other correspondence...
and MP enquiries and other correspondence linked to resident engagement. Ensure all activity complies with data protection...
and triage of customer, MP and Housing Ombudsman Service complaints and enquiries Supporting the Business Insights Team and the... Identifying emerging issues or patterns relating to customer, MP and Housing Ombudsman Service complaints, including stage 0...
for operation of ADT (OR similar licence). Hold a valid MP Connect Card.(Or be happy with register with MPC) Have previously...
and respond to complaints, MP enquiries, and complex case matters, including serious case reviews/learning reviews...
current campaigns on social media or writing to your local MP If you are keen to make a positive impact and make...
quarry. Candidates will ideally: Hold a valid CPCS for operation of ADT (OR similar licence). Hold a valid MP Connect...