towards resolution and to inform business choices. The CSOC Shift Service Operations Manager (SOM) is responsible for 24x7 proactive... to have ITIL Foundation qualification. Experience of senior stakeholder management. Experience of operational supplier management...
looking for someone who: · Has proven background in customer experience and conflict resolution · Has at least four years’ experience... attitude who is flexible and will pitch in as needed · Is tenacious in chasing down aged debt to resolution and enjoys the...
. Collaborative team player who provides creative solutions and ideas for resolution FIND your future AXA XL, the P&C.... Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation...
within shift and OOH on rotation. Oversee and drive Incident Management activities, including the resolution of Major Incidents... of service. In addition to managing technical resolution, the team is expected to communicate progress within the wider IT...
troubleshooting and resolution of field issues, tickets and work orders. To provide day to day support of Desktop PCs, laptops... are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused...
leadership or supervisory experience in a 24x7 operational environment ITIL Foundation certification required Strong leadership... of escalation for complex incidents. Coordinate with engineers to ensure efficient and timely resolution, maintaining high service...
for resolution. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid...: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society...
, you will play a crucial role in ensuring the swift resolution of major incidents, minimising impact on our clients' operations... and maintaining high levels of service availability. Responsibilities: Incident Management Lead and coordinate the resolution...
Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. Working together as a hospital group provides... investigations, analyse the presenting situation to ensure resolution of complex service issues / faults. Take the lead...
and working practices About us The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role... resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate...