into actionable insight. You will work across our ServiceNow ITSM platform and Azure-based data platform (including OneLake... and Databricks) to design and deliver insightful reports, dashboards, and analytics using Power BI or ServiceNow dashboards...
) Experience supporting remote/hybrid users (VPN, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar... (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow (ticket management, knowledge base...
: ERP & Finance Systems: Unit 4, OneStream, Workday Financials. Governance, Risk & Compliance (GRC): ServiceNow GRC... of duties, privileged access management IT Service Management (ITSM): ServiceNow Security & Compliance Frameworks: COBIT...
or rollout activities. Use ITSM tools (e.g., ServiceNow) to track incidents and service requests, ensuring accurate and timely... protection. Familiarity with ITSM tools such as ServiceNow. Ability to mentor others and deliver informal training sessions...
(ServiceNow, JIRA, Remedy) Ability to manage multiple priorities in a fast-paced environment Desirable Skills ITIL...
. Experience of Dynatrace APM. Experience of ServiceNow Incident management. Any ML/AI experience around processing data...
, networks, and their impact on business operations, with hands-on experience using ITSM platforms (e.g., ServiceNow, BMC Helix...
, networks, and their impact on business operations, with hands-on experience using ITSM platforms (e.g., ServiceNow, BMC Helix...
and group management) Hands-on experience with an ITSM platform (e.g. ServiceNow, Freshservice, Jira Service Management...
with ServiceNow is an advantage. Knowledge of Church structure, administrative functions, and interdepartmental collaboration...