and platforms including Active Directory, Azure AD, Exchange, Microsoft 365 and ServiceNow (or similar ITSM tools). Proven ability... Systems and Services Operational experience of ServiceNow or similar ITSM system with an understanding of Incident Management...
), POS (Point of Sale), and network infrastructure. Familiarity with IT service management platforms, such as ServiceNow...
Excellent communication skills, telephone support skills, and interpersonal skills with a customer service focus ServiceNow...
to leaders. Experience with SAP & HR systems (ServiceNow/SuccessFactors/Atoss preferred). Good knowledge of Microsoft suite...
performance and delivery targets Experience (desirable): Exposure to ServiceNow, including working with development team...
contract management tool (Ironclad) and ticketing system (ServiceNow), ensuring timely and accurate handling. Coordinate... to spend much of their time working with contract management tool (Ironclad), ticketing software (ServiceNow), MS Word, Excel...
and Response tools - e.g., Remedy, ServiceNow Strong verbal and written communication skills are crucial to success in this role...
server deployments (ServiceNow form + SCCM task sequence). Administer the data backup environment meeting SLAs...
performance and delivery targets Experience (desirable): Exposure to ServiceNow, including working with development team...
a proactive Power BI tenancy management strategy. Own and resolve critical user issues via ServiceNow and the Power BI Community...