of Microsoft Office (particularly Excel and PowerPoint) and specific HR applications - of these, SAP and ServiceNow are preferable...
Workplace Experience dress code Creating, updating, and closing tickets in ServiceNow in line with required SLAs...
tools like ServiceNow and PagerDuty. Database & Pipelines: Good understanding of SQL Server, Oracle, PostgreSQL...
knowledge of ServiceNow Knowledge and practical experience of working with telecommunications carriers: Circuit types, circuit...
. Must have practical experience working in the UK Public Sector Experience with ServiceNow (or similar helpdesk/service desk platforms...
Delivery of ITSM Advantageous: Experience in open-source applications (such as Zabbix, Netbook, Grafana, ServiceNow...
system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are followed up on, updated regularly, and resolved in a timely... relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding of web-based...
. Familiarity with support ticketing systems such as ServiceNow, JIRA, or equivalent. Ability to work under pressure, prioritize...
). Familiarity with ServiceNow, access management platforms, or data governance tools. Experience with process automation...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting.... Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow...