. · Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). · Understanding of enterprise IT...
experience in ServiceNow. Experience in an Agile environment. Strong understanding in Waterfall. Strong leadership and ability...
management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues and hardware refresh projects... and troubleshooting. Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred). Ability to follow instructions and resolve...
, Procurement), coupled with their expertise in the cloud applications (e.g. SuccessFactors, Workday, ServiceNow HRSD, Coupa...
from: Programme Directors Project Managers ServiceNow Experts Service Designers Solution Managers Customer Delivery Managers...
(GDBMS) ServiceNow, AD, AWS, Azure integrations Testing functions and decision points "As Code", such as Policy as code...
knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow...
in ServiceNow, ensuring efficient triage and resolution Reduce aged queries, escalate blockers, and maintain strong credit note... and attention to detail High proficiency in Excel;experience with NetSuite, Salesforce, and ServiceNow...
(Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
in ServiceNow, ensuring efficient triage and resolution Reduce aged queries, escalate blockers, and maintain strong credit note... and attention to detail High proficiency in Excel;experience with NetSuite, Salesforce, and ServiceNow...